| 14.00 hrs | Welcome and introduction Mr P.N.M. Wennekes, CINET (Download presentation) |
| Moderator: Association representative(s) Mr P. Letourneur, FFPB/CFT | |
| 14.05 hrs | “The PTC Industry – Succeeding in Today’s (and Tomorrow’s) World” Mr Ch. Tebbs, IDC/CINET (Download presentation)
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| 14.30 hrs | “The Professional Textile Care Business Case” Mr P. van Beusekom, marketing consultant (Download presentation)
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| 14.55 hrs | “The PTC Fashion Care Concept” Mrs J. Qaud, EFIT (Download presentation)
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| 15.20 hrs | “The PTC Service Concept" Mr J. Muntane I Rabadan, Gremi de Tintorers I Bugaders
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| 15.45 hrs | “The environmental profile in PTC marketing” Mr R. Moors, Christeyns (Download presentation)
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| 16.05 hrs | “Online Solutions" Mr A. Timmermans, M&P Media b.v. (Download presentation)
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| 16.20 hrs | Summary, conclusion etc. Mr P. Letourneur, FFPB/CFT |
| 16.30 hrs | End of meeting |