| 14.00 hrs | Welcome and introduction (Download presentation) Mr. P.N.M. Wennekes, CINET |
| Moderator: Association representative(s) Mr J. Giorgio, URBH | |
| 14.05 hrs | "Global market characteristics, trends and strategies" Mr P. van Beusekom, marketing consultant (Download presentation)
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| 14.30 hrs | "Specifics in the French laundry market" Mr T. Desenzani, URBH (Download presentation) |
| 14.40 hrs | "Waste water; reduction of inhibiting matters" Mr F. Pagerey, CTTN (Download presentation) |
| 15.00 hrs | "Management, quality and RABC" Mrs M. Fine / Mr E. Normand, CTTN (Download presentation) |
| 15.20 hrs | "New Solutions in Industrial Laundries" Mr A. Langer, Kannegiesser (Download presentation)
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| 15.40 hrs | "Sustainable laundry standards for the future" Mr H. Schlimbach, Ecolab-France (Download presentation)
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| 16.00 hrs | “Impact of New European Legislation” Mr Ch. Tebbs, IDC/CINET (Download presentation)
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| 16.10 hrs | "Hygiene Assurance and Management for Textile Service Companies" Mr L. von Schoenebeck, Hohenstein (Download presentation)
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| 16.20 hrs | Summary, conclusions etc. Mr J. Giorgio, URBH |
| 16.40 hrs | End of meeting |